On October 17, 2013, Chief John Lafferty of the Asylum Division issued a memo explaining what qualifies as exceptional circumstances. Importantly, the memo explains that CIS will use a totality of the circumstances approach. In other words, the stronger the underlying claim and the greater the likelihood of harm if the case is not reopened, the more likely that CIS will agree to the rescheduling of the interview even after the 45 days.
Interestingly, ineffective assistance of counsel and fraud by notarios was listed as the most common ground for failure to appear. If you, or someone you know, needs to apply for asylum with a trusted and experienced professional, call the Florida law firm of Blandon Law at (954) 385-0157.